Interested in an overview of all your active transport bookings at Hutchison Ports Europe Intermodal? Always looking for the latest status of your containers to be transported? Easily download standard or customised reports? Then the Customer Portal is the answer. On this web platform, current information about your bookings and containers is conveniently brought together. Recently, it has also become possible to submit your bookings via the platform.
The advantages of the Customer Portal
- Full real-time insight from Port-to-Door
- Web-based and accessible 24/7
- Available for all locations within our network
The portal offers various valuable features and information to monitor and optimise your logistics process. HPEI booking customers, but also other cargo stakeholders, can obtain an account for the Customer Portal. There is a basic and an extended version available.
| Information | Basic | Extended |
|---|---|---|
| Booking status |
★ |
★ |
|
Transport status |
★ |
★ |
| Barge/ Train name, ETD & ETA |
★ |
★ |
| Container Gate in & Gate out |
★ |
★ |
| Deepsea Vessel ETA/ETD |
★ |
|
| Deepsea terminal container status |
★ |
|
| Create new bookings |
★ |
|
| Book customs, trucking & terminal services |
★ |
|
| Update container order |
★ |
|
| Export data to XLS |
★ |
|
| Reports |
★ |
|
| Standardized reports (import check, Export check, Container status) |
★ |
|
| Reporting tool (self service) |
★ |
|
| Historical data |
★ |
Create an account
Interested in an account? Please send customerservice.rtm@hutchisonports.nl an email or call +31 (0)181 - 278812.
Login
Do you already have an account? You can log in here.
Publications
HPEI Customer Portal
