Customer Portal

Intermodal Forwarding

Interested in an overview of all your active transport bookings at Hutchison Ports Europe Intermodal? Always looking for the latest status of your containers to be transported? Easily download standard or customised reports? Then the Customer Portal is the answer. On this web platform, current information about your bookings and containers is conveniently brought together. Recently, it has also become possible to submit your bookings via the platform.

The advantages of the Customer Portal

  • Full real-time insight from Port-to-Door
  • Web-based and accessible 24/7
  • Available for all locations within our network

The portal offers various valuable features and information to monitor and optimise your logistics process. HPEI booking customers, but also other cargo stakeholders, can obtain an account for the Customer Portal. There is a basic and an extended version available.

 Information Basic Extended
Booking status

Transport status

Barge/ Train name, ETD & ETA

Container Gate in & Gate out

Deepsea Vessel ETA/ETD  

Deepsea terminal container status   

Create new bookings  

Book customs, trucking & terminal services   

Update container order   

Export data to XLS   


Standardized reports 
(import check, Export check, Container status) 

Reporting tool (self service)  

Historical data   


Create an account

Interested in an account? Please send Kevin Raackow an email or call him at +31 (0)181 - 278812. 


Do you already have an account? You can log in here.

Login Customer Portal


Curious what we can do for you?


For inquiries, questions or special requests. Please contact:

Contact information